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Tulsa Sportbike Riders • View topic - MotoGP Video Pass rates jump up for 2017

Tulsa Sportbike Riders

"Riding's more fun when there's more than one"
It is currently Sat Sep 19, 2020 6:42 am

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 Post subject: MotoGP Video Pass rates jump up for 2017
PostPosted: Fri Nov 11, 2016 11:07 am 
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Joined: Mon Feb 12, 2007 3:12 pm
Posts: 3714
Location: Broken Arrow, OK
I Ride: '06 F650GS
I get an email from MotoGP about renewing my Season Pass:

MotoGP email wrote:

As next season only one type of VideoPass subscription is available, we are maintaining the 2016 Season prices and adding new features!



I think it was a bit expensive but nice that it's not going up and get new features. I go to my account only to find they still want to charge me 99.95 Euro ($108.70) for auto-renewing and no discount.

I contact support about the discount not being applied to my account. After 14 emails of them telling me the regular price is 99.95EUR but I don't qualify for a discount even though my 99 cent Black Friday off-season pass was good enough last year, them repeatedly telling me that they've already explained it, me quoting their words back to them how they haven't explain it, they finally admitted that the 2017 price is actually 139.95EUR ($152.20 currently) and 99.95EUR IS the discount instead of 2016 prices like the email originally said. :down

TL;DR

Long story short: If you want to renew at the $108.70 price, you better make sure that auto-renew is check in your profile before the weekend is up since this is the last race of the season. Otherwise make sure you clear auto-renew before the weekend is over.

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Dale S.

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 Post subject: Re: MotoGP Video Pass rates jump up for 2017
PostPosted: Fri Nov 11, 2016 11:45 am 
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Joined: Mon Feb 12, 2007 3:12 pm
Posts: 3714
Location: Broken Arrow, OK
I Ride: '06 F650GS
The support person keeps coming back with how this is the same price as last year even though it's going from 99.95EUR to 139EUR. Last years price plus discount vs this years price with discount is still nearly $25 more out of my pocket. :evil

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